Bidpax trying to Win users over with False "Guarantee"

Due to many complaints, BidPax has recently released a barrage of statements in their "guarantee" page which doesn't really guarantee anything. Here's why (read my answer in RED):

1. We do not use 'shill bidders' and our auctions are participated upon solely by genuine users.
- No one had ever spoke up for BidPax about being genuine users OR WINNERS except those who have ONLY complaints about them. Who won? Real people or bots? You decide.

2. At certain times, albeit very rarely, suppliers are not able to ship items direct to customers because of their stock level. We will always work with a customer to reach the best solution possible. This means, we are prepared to reimburse the customer with the full value of their won item in cash or an item of similar or greater value.
- Not True. They will refund you your BIDS. A user disputing a claim with BidPax via Plimus has recently sent this screenshot in.

11/02/2009 08:40	Vendor	Reply to customer - Hello, If this was the case, your bids would have been refunded in accordance with our terms and conditions.
11/02/2009 08:32	Customer	Reply to the software vendor - this email is from you. "Dear XXX, Unfortunately, several users complained that they were unable to bid in the final second of the iPhone auction. After passing this information onto our IT department, they checked the server load at the time the auction closed and concluded that other users were unable to bid on the auction due to a server error. As per our terms and conditions, we have refunded this auction and have returned all of your bids. We encourage you to bid again, and wish you luck with your next round of bidding." You are not providing a genuine service. Refund should be given.

They continue to claim:

Here's a few things you may not know about BidPax.com

• We have merchant agreements with leading online stores so your item will be delivered brand new.
• WHO ARE THESE MERCHANTS? They mentioned NONE of these leading online stores. You asked:"What is there to hide?" Exactly. They have no valid backing from any leading online stores so they hide. So much for their claim on transparency
  
• We work directly with leading online payment merchants to process all payments securely and efficiently. These include PayPal and Plimus this means we never see your financial information.
  
• This guarantees nothing. PayPal and Plimus are just an online transaction processing medium. Anyone can work with them. You can register with them as a seller and sell your goods online.
  
• We have over 2500 winners worldwide, who have won items such as Nintendo Wii's, iPhones and LCD TV's.
• TILL this date, they have not proven any authenticated winners other than some snapshots of so-called winners on their testimony page. Do a search online and you will find NO ONE claiming to have won anything from them (All are complaints!). Real auction sites DO have real people supporting them. Even a controversial site like Swoopo has a user-created community page for winners.
  

We have no objection bringing this information to light, as we are committed to complete transparency and want to express our legitimacy.
BidPax.com is committed to complete transparency and strive to provide a fair, honest and genuine service.

Transparency?

1. We have not seen any winners supporting them

2. We have not hear any leading online merchants declaring they partner with Bidpax and support them

3. Why, we do not even know who is running BidPax! At least Chris Bauman of Swoopo came out to talk and clarify their auction site. Now, that's transparency.

When there are many things to hide, you know what you are in for. A Scam. A REAL BAD ONE.